Sofitel Auckland Viaduct Harbour

Sofitel Auckland Viaduct Harbour is a luxury 5 star hotel located overlooking the Viaduct Harbour in downtown Auckland.

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This trip to Auckland was to catch up with a friend and see Auckland Theatre Company’s production of Hedwig and the Angry Inch at the ASB Waterfront Theatre.

In June I booked our tickets and a room at the Sofitel, as it was only 400 metres from the ASB Waterfront Theatre.

I was unsure if the production would go ahead after Auckland had a community outbreak of Covid-19 in August, which saw the city move to level 3 lockdown status.

Although Auckland had moved down to level 2 in September Auckland Theatre Company made the decision to cancel the production. It was not financially viable for them to put on the production with social distancing requirements.

Hedwig-Cancelled

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Although for a long time it was possible that I would not be staying at the Sofitel anyway as in July the hotel went into liquidation.

The hotel was promoted as reopening in Spring, but it wasn’t until early October that it was announced that it was reopening October 19th, after a makeover.

When I lived and worked in downtown Auckland I use to often walk around the waterfront and Viaduct Harbour and would see the Sofitel with its water features and lions at the entrance.

My room was a suite on the 4th floor, which provided views on the Marina. The room was 52sqm and had a King Size Bed, 48″ LED TV with Freeview , Sky Digital and free in house movies.

The marble bathroom had a deep soaking bath and separate shower.

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The room included access to the executive lounge – Club Millésime, which is is on the 2nd floor (street level). They serve afternoon tea between 2pm and 4pm and in the evening they serve hor d’oeuvres, wines and cocktails.

My friend and I had afternoon tea but were out during evening drinks. To finish the evening we had a non-alcoholic cocktail at the Sabrage Champagne Bar, which is open from 3pm till late.

The next morning I had breakfast at La Marée by Marc de Passorio. I had the sweet crepes.

The breakfast was included with Club Millésime access.

There is also French Press Cafe, a French style dockside cafe but I did not eat there.

Also there is heated 20 metre lap pool and small gym, and a communal library in the lobby.

The staff at the Sofitel Viaduct provide efficient service while being warm and welcoming. My experience from other upmarket hotels is that service can often be efficient but cold.  It is the little details that make the experience – the welcome drink in reception, the macrons and cake left by the guest manager in my room, the evening turndown service.

Sofitel is at 21 Viaduct Harbour Avenue, Auckland Central.